Akua Mensah
Akua Mensah is a customer service lead at a prominent bank in Ghana, where she has played a pivotal role in implementing AI and automation technologies to enhance customer experience. Her insights into the efficiency gained from these technologies have allowed her team to focus on more complex customer inquiries, ultimately reducing stress and improving service quality.
Global Media Ratings
Countries Mentioned
No country-level mention data available.
Interactive World Map
Each country's color is based on "Mentions" from the table above.
Recent Mentions
Ghana:
Akua Mensah is a customer service lead at a leading Ghanaian bank who discusses the benefits of AI in handling customer requests.
8