Alisha Armstrong
Alisha Armstrong is the customer service general manager at Air New Zealand, who recently addressed an incident involving a customer left stranded in Brisbane due to a misunderstanding about kayak transport regulations. She expressed the airline's regret over the mistake and confirmed that they reached out to the affected customer to offer reimbursement and compensation for the inconvenience caused.
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New Zealand:
Alisha Armstrong, the customer service general manager of Air New Zealand, apologized for the incident.
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