Andrew Glance

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Andrew Glance has been appointed as the chief executive of Qantas Loyalty and Customer, where he will oversee customer strategy and insights along with loyalty initiatives, as part of a corporate reshuffle aimed at enhancing customer service.

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Andrew Glance is the CEO of Qantas Loyalty and Customer who discussed the changes to the status program.

Frequent flyer program: Why your ‘status’ matters

The Sydney Morning Herald·

Australia· 2026-02-27

7.0

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Brandon Loo

Nicole Pedersen Mckinnon

Andrew Glance took charge of group customer strategy at Qantas.

Job cuts flow through headquarters after leadership team changes

The Sydney Morning Herald·

Australia· 2026-02-19

6.0

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Andrew Glance has been named chief executive Qantas Loyalty and Customer.

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The Sydney Morning Herald·

Australia· 2025-12-04

6.0

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