
Anna Maria De Santis
Anna Maria De Santis is the chairperson of the board of directors of INPS (Italian National Social Security Institute), known for her significant role in internalizing services and enhancing employee training within the organization. Under her leadership, INPS has adapted to the challenges posed by advancements in technology, particularly the adoption of chatbots, by focusing on the continuous professional development of its staff.
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Anna Maria De Santis is the president of the new board of directors at Inps.
Nei call center 15 mila occupati a rischio, ma c’è chi salva i posti di lavoroCorriere della Sera·
Italy· 2026-08-01


