Annika Goroško
Annika Goroško is the head of retail banking at LHV, a prominent Estonian bank. Recently, she addressed a significant technical glitch that resulted in double deductions of client card transactions. Goroško assured customers that the bank was actively working to resolve the issue and emphasized that it was not a cybersecurity attack. She has been involved in navigating the bank through operational challenges, particularly in the wake of recent layoffs and technological changes aimed at improving efficiency.
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Estonia:
Annika Goroško commented that a technical failure had been identified affecting card transactions.
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