Anthony Cottan

Anthony Cottan is a visionary leader who has spent over four decades shaping Starbucks into one of the world's most recognized brands. Since moving to Indonesia in 2001, he has emphasized the importance of community, human connection, and innovation within the company. Cottan advocates for a workplace culture rooted in love, respect, and fairness, encouraging employees to express their opinions and ensuring safe working conditions. His leadership was notably tested during the 2016 terrorist attack in Jakarta, where he acted swiftly to ensure the safety of employees and communicated effectively with Starbucks' founder, Howard Schultz. Cottan’s upcoming book, 'Organisasi Berbudaya Love: Kepemimpinan melalui Kebaikan,' outlines his principles of leadership based on love, highlighting the significance of listening, openness, valuing employees, and exceeding expectations.