Bianca Zwart

Bianca Zwart is the Chief Strategy Officer at Bunq, an online bank where IT and HR are integrated within the same overarching team. She champions the collaboration between these departments as essential for building systems that support the business. Zwart is actively engaged in exploring the optimal interaction between AI and human roles, aiming for Bunq to automate 90% of its operations by 2025 without redundancies. Her vision centers on empowering employees to create their own AI processes, allowing them to focus on complex challenges as repetitive tasks are automated.