Carlota Iglesias
Carlota Iglesias is a sumiller and head of the renowned restaurant Cabanas de Lalín, where she emphasizes the importance of mutual respect between customers and service staff. Known for her candid insights on dealing with difficult patrons, she champions a professional yet approachable atmosphere in hospitality, advocating for better treatment of workers in the industry.
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Spain:
Carlota Iglesias comments on the lack of respect shown by some customers towards waitstaff.
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