Caroline Mariana
Caroline Mariana, an administrative worker from Nilópolis, gained media attention as she attempted to retrieve her benefit card during a long wait at a service post in Botafogo. Her experience underscores the difficulties many face while trying to access essential services in Rio, especially during peak times, as she navigates the demands of her job and the challenges of the system.
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Brazil:
Caroline Mariana, a resident of Nilópolis, is attempting to retrieve her Jaé card for the second time due to delays.
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