Chen 'Charlley' Zhao

Chen 'Charlley' Zhao is the managing director and co-founder of Chatime, a leading bubble tea chain in Australia. Known for his hands-on approach, Zhao has faced criticism from franchisees regarding the company's business model and operational practices, which some claim exploit franchise partners. Despite allegations of unethical practices, Zhao maintains that Chatime is committed to supporting its franchisees and fostering sustainable growth within the brand.