Christian Bock
Christian Bock served as the director of the Swiss Federal Customs Administration from 2019, initiating a significant reform aimed at modernizing the agency. His vision included digital transformation and creating a more efficient and militarized approach within the customs sector, which led to internal disagreements and dissatisfaction among staff regarding the restructuring of roles and responsibilities.
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Switzerland:
Christian Bock was the director who aimed to fundamentally reform the Swiss customs system.
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