Claire Matthews
Associate Professor Claire Matthews is a banking expert at Massey University, specializing in financial services and consumer protection. With a deep understanding of the banking sector, Matthews has publicly expressed surprise at ANZ's failure to conduct adequate checks during a recent scam incident involving a substantial transfer of funds. Her insights emphasize the importance of stringent protocols to prevent fraud, particularly in light of the increasing prevalence of financial scams targeting consumers.
Not in the pool (under ¢1).
Recent news mentions
Claire Matthews, associate professor and head of school for accountancy, economics and finance at Massey University, discussed the impact of subscription services on consumer spending.
Time for a subscription detox? Kiwis spending almost $400 a year on TV platforms
New Zealand· 2025-09-26
Claire Matthews, an Associate Professor from Massey University, discusses the implications of banning surcharges on business costs and consumer prices.
Why banning surcharges may hike prices for all – The Front PageNew Zealand· 2025-07-30
Massey University banking expert Claire Matthews believed it was 'reasonable' for Westpac to assume the missing digit was a suffix number.
UK bank accuses Westpac of ‘critical errors’ after customer sent $158k to wrong accountNew Zealand· 2025-05-15
Claire Matthews believed nudging customers to consider shifting their funds to potentially more appropriate accounts could be useful.
Should banks be more proactive to help customers earn interest on the billions of dollars sitting idle?New Zealand· 2025-03-31
Claire Matthews highlighted that delayed response times could mean investors had already been fleeced.
FMA criticised for delayed investment scam warning after retiree loses $1mNew Zealand· 2025-03-31
Banking expert Claire Matthews said banks would be expected to apply all the checks they had in place for working with other businesses.
Sex workers say banks are making life more difficultNew Zealand· 2025-03-14
Claire Matthews expressed surprise that ANZ did not conduct more checks given the amount being transferred.
ANZ accused of negligence in $250k scam case captured in recordingNew Zealand· 2025-02-15
