Claudia Zelaya

Claudia Zelaya is the commercial manager of ManpowerGroup for the Caribbean and Central America, recognized for her insights into the impact of telework in Guatemala post-COVID-19. She has highlighted the rapid shift to remote work as a necessary response to the pandemic, which has led to changes in organizational processes and supervision. With the approval of telework legislation in 2022, Zelaya emphasizes the importance of workplace flexibility in attracting talent amidst a growing shortage of skilled workers in the region.