Cobb & Co spokesperson

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The Cobb & Co spokesperson addressed a recent incident involving a birthday booking at their Dunedin location, expressing sadness over the situation while also highlighting the challenges faced by franchisees in the hospitality industry, particularly regarding communication of booking policies and customer expectations.

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The Cobb & Co spokesperson expressed sympathy for both the birthday girl and the franchisee, emphasizing the complexities of hospitality operations.

Cobb & Co under fire over Dunedin birthday booking and private room dispute

The New Zealand Herald – country’s largest newspaper, est. 1863·

New Zealand· 2026-02-13

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Kristy Phillips