Cristiana Fergonzi

Cristiana Fergonzi, a 62-year-old patient, has recently come to public attention for her harrowing experience at the San Raffaele Hospital in Milan, where she witnessed significant chaos and mismanagement in the high-intensity care unit. Despite having previously received good care at the hospital's oncology department for her cancer, Fergonzi reported long waits for medication and inadequate attention from staff during a critical period of her treatment for colangitis. Her account prompted her to file a complaint with the hospital's public relations office, highlighting the need for improved patient safety and care management.