Don Vu
Don Vu is the Director of Data and Analytics at New York Life Insurance, where he is responsible for implementing AI tools to enhance operational efficiency. He has been overseeing the testing of both ChatGPT and Microsoft's Copilot for the company's 12,000 employees, aiming to evaluate their effectiveness and user acceptance before making long-term decisions.
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Don Vu, director of Data and Analytics, explained the implementation of both ChatGPT and Copilot at New York Life Insurance.
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