Douglas Heller

Douglas Heller

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Douglas Heller is the director of insurance at the Consumer Federation of America, a nonprofit organization focused on advocating for consumer rights and protections. He is known for his expertise in insurance issues and has been vocal in addressing the challenges faced by consumers, particularly in the wake of disasters like the recent Los Angeles wildfires. Heller has expressed concerns regarding the reluctance of major insurers, such as State Farm, to adequately support victims, highlighting the impact of their policies on a significant portion of the market.

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Recent news mentions

Douglas Heller, director of insurance at the Consumer Federation of America, criticized the regulators for their deference to insurance companies.

‘Delays, lowballs, outright denials’: how the LA wildfires have exposed the US’s broken insurance industry | Insurance industry
The Guardian·United KingdomUnited Kingdom· 2026-01-28
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Douglas Heller is the director of insurance at the Consumer Federation of America.

Some Insurers Pledge to Ease Burden on L.A. Fire Victims, but Others Say No
The New York Times·United StatesUnited States· 2025-03-07
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