Dr Ann McEwan
readerFemale0.0Global Dominance: 0.00%
Dr Ann McEwan is a consumer advocate who recently expressed frustration with Microsoft's refund process for its 365 subscription service, highlighting the lack of clear communication regarding refunds and the limitations of the Classic plan.
Power0
Reach0
Collect
Not in the pool (under ¢1).
Recent news mentions
Reader Dr Ann McEwan pointed out that although the process now works, the first screen you see does not make it clear there will be a refund for the higher amount paid since November 2024 if you switch to 'Classic'.
After three days of blunders, Microsoft finally delivers on 365 refund – but some of the fine print still annoys readersThe New Zealand Herald – country’s largest newspaper, est. 1863·
New Zealand· 2025-11-09
New Zealand· 2025-11-09
