Erika Bernardini

Erika Bernardini

worker Italy

Erika Bernardini, 50, has been working in call centers since 1999, witnessing the industry's significant transformation from a promising career with decent salaries to a challenging environment characterized by low wages, high average age, and job insecurity due to automation and restructuring. Currently employed at Konecta in Ivrea, she reflects on the stark contrast between the past and present, emphasizing the decline in job quality and the loss of camaraderie among colleagues. With plans to relocate to Turin amidst these changes, she expresses concern for the future of the industry and advises her children to seek opportunities abroad.

Born on Jan 17, 1976 (50 years old)

Global Media Ratings
Dominance
0.00%
Persistence
0 wks
Reach
54,568
Power
1,805$
Sentiment
5.00
Countries Mentioned
Country Mentions Sentiment Dominance + Persistence x Population = Reach x GDP (millions) = Power
Italy 1 5.00 0.09% +0% 60,461,826 54,568 $2,000,000 1,805$
Totals 1 60,461,826 54,568 $2,000,000 1,805$
Interactive World Map

Each country's color is based on "Mentions" from the table above.

Recent Mentions

Italy Italy: Erika Bernardini has been working in call centers since 1999 and has witnessed the industry's transformation. 5

Corriere della Sera: «Prendevo l'equivalente di 2.500 euro senza laurea: la vita nei call center anni ’90 era un sogno. Oggi è un incubo»