Fiona Coleman
Fiona Coleman is the founder of QStory, a company that utilizes artificial intelligence to enhance the flexibility of human call center workers' schedules. With a focus on balancing technology and human interaction, she advocates for the continued importance of human agents in customer service, emphasizing empathy in customer engagements.
Global Media Ratings
Countries Mentioned
No country-level mention data available.
Interactive World Map
Each country's color is based on "Mentions" from the table above.
Recent Mentions
United Kingdom:
Fiona Coleman runs QStory and believes AI cannot fully replace human interaction in customer service.
5