Frances Melville

Frances Melville is a sales assistant at the high-end clothing store Twenty-Seven Names in Newmarket. She has observed the changing shopping habits in the area, noting a decline in foot traffic and a shift towards more intentional purchasing as customers increasingly come in with specific items in mind. Melville expresses concern about the number of empty shops and the overall atmosphere of the area, likening it to a ghost town, and she reflects on the impact that the economy and rising rents have had on local businesses.