Frankie Allen
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Frankie Allen, a 32-year-old PR director from London, has been an Asos customer for about 20 years, but recently faced a ban after trying to explain her return habits to customer service, which she felt were dismissed.
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Recent news mentions
Frankie Allen, a PR director from London, says she often orders clothes in two sizes and returns the one that doesn't fit.
Asos customers banned over returns say it is 'slap in the face'BBC·
United Kingdom· 2025-06-25
United Kingdom· 2025-06-25
