Héctor Rubén Arias Mora

Héctor Rubén Arias Mora is the director of the Plan de Innovación at the Caja Costarricense de Seguro Social (CCSS), where he plays a crucial role in overseeing the implementation of the ERP-SAP system aimed at modernizing and streamlining the institution's management processes. Recently, he presented an update on the ongoing challenges related to payment delays to suppliers and the distribution of medications, emphasizing the need for improvements and stabilization of the system to ensure efficient healthcare services.