James Bednar
business executiveMale0.0Global Dominance: 0.00%
James Bednar is the vice-president of product and innovation at TTEC, where he focuses on enhancing customer service experiences through technology, aiming to eliminate the need for cumbersome interactive voice response systems in favor of more intuitive AI solutions.
Power0
Reach0
Collect
Not in the pool (under ¢1).
Recent news mentions
James Bednar, vice president of product and innovation at TTEC, has spent much of his career trying to make customer service calls less painful.
AI shaking up call centre industry | BusinessThe Gleaner – major Jamaican newspaper, est. 1834·
Jamaica· 2025-09-14
Jamaica· 2025-09-14
James Bednar, vice-president of product and innovation at TTEC, has spent much of his career trying to make customer service calls less painful.
AI shakes up call centre industry, but some tasks are still better left to the humans | World NewsThe Gleaner – major Jamaican newspaper, est. 1834·Jamaica· 2025-09-08
Jamaica· 2025-09-08