Jessica Walker
Jessica Walker is the head of research at Consumer NZ, where she advocates for consumer rights and fair pricing practices. Recently, she was in the news for her stance on surcharging, urging for a complete ban on point-of-sale surcharges, as she believes the current system fails to benefit consumers despite proposed reductions in interchange fees.
Not in the pool (under ¢1).
Recent news mentions
Walker told the Herald consumers needed clear information about their rights and a straightforward path to obtaining rightful remedies.
Iran war problems making Kiwis turn to travel agents, industry leader says
New Zealand· 2026-07-10
Consumer NZ’s Jessica Walker says the affordability squeeze makes the calculus simple.
Hot Take: Why carry-on luggage brings out the worst in usNew Zealand· 2026-07-09
Jessica Walker, a national researcher for the SPCA, addressed the meeting about regulating fireworks use for safety and animal welfare.
Tauranga fireworks crackdown: Council moves to ban use in public placesNew Zealand· 2026-03-06
Jessica Walker, a national researcher for the SPCA, addressed the meeting about regulating fireworks use for safety and animal welfare.
Tauranga fireworks crackdown: Council moves to ban use in public placesNew Zealand· 2026-03-06Consumer NZ spokeswoman Jessica Walker said her organisation had raised the issue with Air New Zealand on multiple occasions.
Air New Zealand expects to bank $20 million of unused creditsNew Zealand· 2025-04-16
Jessica Walker described the case as appalling and criticized Westpac's lack of liability.
Westpac bank under fire over $2m fraud, Auckland money launderer Carel Viljoen on leave from BecaNew Zealand· 2025-03-26
Consumer head of research Jessica Walker expressed concerns about the current surcharging situation.
Mastercard, Consumer NZ urge surcharge ban amid ComCom fee capsNew Zealand· 2025-03-18
