Kathleen Silleri

Kathleen Silleri is the assistant secretary of the emergency communications section of the Department of Communications in Australia. She was recently in the news due to a significant incident involving Optus, where the telco mistakenly sent outage notifications to an incorrect, unmonitored email address. During a Senate estimates hearing, Silleri confirmed that all telecommunications companies, including Optus, were aware of the correct communication channels. Her statements highlighted the importance of proper notification procedures, especially in emergencies, particularly in light of the tragic outcome where three individuals lost their lives unable to reach emergency services.