Leticia García
Leticia García is a user of the Metro's mobility card system, who recently shared her positive experience at a customer service center after encountering issues with her card. She reported that, despite initial difficulties with reading her card, the staff promptly provided her with a new card and refunded her balance, highlighting the effectiveness of the card as a payment method for public transportation.
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Mexico:
Leticia García informed that the attention time was less than a minute and explained her card was not readable.
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