Lynsey Keon
Lynsey Keon is a sales and service agent for WestJet in Calgary, where she has worked since 2022. Recently, she has been vocal about the impact of outsourcing on call centre jobs, highlighting concerns over the relocation of customer service roles to El Salvador and the subsequent hiring freeze in Calgary. Keon's insights reflect the growing unease among employees regarding job security and the challenges of unionizing within the company.
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Lynsey Keon is a sales and service agent for WestJet in Calgary who commented on the outsourcing situation.
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