Mark Tanzer
Mark Tanzer is the director of the Association of British Travel Agents (ABTA), where he has observed the increasing reliance on artificial intelligence in travel planning. He highlights both the opportunities and challenges presented by this technological shift, particularly regarding its impact on travel agency employment and customer service.
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Serbia:
Mark Tanzer urged border authorities to do everything possible to reduce delays and suggested the use of emergency measures.
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Montenegro:
Mark Tanzer, the director of ABTA, stated that travel agencies have been using AI for the past few years.
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