Matthew Goodger
Matthew Goodger is the head of client recovery at the Accident Compensation Corporation (ACC) in New Zealand, where he oversees processes related to compensation claims. In a recent incident, he publicly acknowledged the shortcomings in the agency's handling of a claim by an industrial electrician who suffered a severe injury, emphasizing the need for improvement in communication and support for claimants.
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New Zealand:
Matthew Goodger, ACC’s head of client recovery, acknowledged the patient’s claim experience had fallen short in many instances.
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