Melanie Süsstrunk

public servant

Melanie Süsstrunk is the municipal clerk of Truttikon, a small community in the Zurich Wine Region, where she manages administrative processes. Despite utilizing modern electronic systems for internal operations, she faces challenges in transitioning citizen interactions entirely to digital formats. Süsstrunk emphasizes the importance of maintaining a personal touch in a rural setting, where residents prefer face-to-face contact for administrative tasks.