Michael Ackland
Michael Ackland is the Chief Financial Officer of Telstra, Australia's largest telecommunications and media company. He was in the news recently discussing the significant outage affecting Telstra's network in New South Wales, which impacted customers' ability to make calls, including emergency calls to Triple Zero.
Not in the pool (under ¢1).
Recent news mentions
Michael Ackland is the chief financial officer of Telstra who acted in Brady's position during the crisis.
How the communications crisis unfolded and what can stop the same thing from happening again
Australia· 2026-07-10
Michael Ackland, the chief financial officer, mentioned that customers could apply for compensation.
the cheap device that insiders believe triggered mass outageAustralia· 2026-07-10
Telstra chief financial officer Michael Ackland first fronted the media on Wednesday morning regarding the scale of the outage.
Telstra’s plans went awry and now it wants customers to trust it to find the fixAustralia· 2026-07-10
Michael Ackland offered condolences to the person’s family and said Telstra was assisting South Australian authorities.
Telstra boss Vicki Brady says outage let customers, Australians downAustralia· 2026-07-10
Michael Ackland is the chief financial officer of Telstra who has been the visible face of the company's public response during the crisis.
Vicki Brady, absent CEO, expected to face intense scrutiny when she returns to AustraliaAustralia· 2026-07-09
Telstra’s chief financial officer Michael Ackland stood at a lectern and declared: mission accomplished.
Two Telstra outages in 24 hours is not just unlucky. That’s a patternAustralia· 2026-07-09
Telstra’s chief financial officer, Michael Ackland, confirmed a software fault had changed the time across the network.
Telco hit by fresh Triple Zero fault hours after services were restoredAustralia· 2026-07-08Michael Ackland, Telstra’s chief financial officer, stated that the affected nodes were housed in Telstra data centres in Melbourne and Sydney.
Telstra outage in Sydney, Melbourne, Brisbane, Perth affecting Triple Zero, public transport across nationAustralia· 2026-07-08
Michael Ackland, Telstra’s chief financial officer, issued an apology to customers during the outage.
Telstra outage was minimised by telco. They broke the #1 rule of disaster response.Australia· 2026-07-08
Telstra chief financial officer Michael Ackland said the telco had received 'a small number of reports' of connection failures.
How trains, Triple Zero and more have been affectedAustralia· 2026-07-08Telstra’s chief financial officer, Michael Ackland, said the issue was affecting 'a number of nodes within our network that keep time'.
Telstra NSW outage impacts state’s regional trains, Triple Zero serviceAustralia· 2026-07-08
