Mr. Siu
Mr. Siu was in the news after experiencing disappointment with Cathay Pacific's handling of flight cancellations due to the closure of Heathrow Airport. He was scheduled to travel to London to visit a former supervisor suffering from terminal cancer but criticized the airline staff for a lack of training and communication regarding his options following the cancellation.
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Hong Kong:
Mr. Siu, who was also on the same flight, expressed disappointment with Cathay Pacific's arrangements and criticized the lack of training among staff.
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