Natalia Suárez

Natalia Suárez is a spokesperson for the Banco de Costa Rica (BCR), where she communicates important updates and changes to the bank's services. Recently, she confirmed the decision to deactivate the Sinpe Móvil service from the BCR website, emphasizing that the service remains available through the BCR Móvil app and SMS. Suárez explained that this decision was based on customer usage data, indicating that only 1% of clients utilized the web service, and she addressed customer concerns regarding the lack of prior notification about this change.