Philip Crosby
Philip Crosby was a renowned author and quality management expert, best known for his influential works on quality control and organizational leadership. He emphasized the importance of doing things right the first time and advocated for a management approach that prioritizes quality over mere compliance. His philosophy revolutionized the way businesses approach quality assurance and has been widely adopted across various industries.
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Guyana:
Best-selling author Philip Crosby has said, 'Do it right the first time' which emphasizes the importance of quality in road construction.
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