Pierre Heusser
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Pierre Heusser is the city ombudsman of Zurich, currently involved in investigating multiple complaints from employees of the Social Services Department regarding significant issues arising from the implementation of the Citysoftnet software, which has led to delays and frustrations in social welfare processing.
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Recent news mentions
Pierre Heusser is the ombudsman who discusses the increase in complaints handled by the Ombudsstelle.
Mann darf nicht Trampilot werden, weil er mit 1,54 Metern zu klein seiNeue Zürcher Zeitung·
Switzerland· 2026-05-28
Switzerland· 2026-05-28Also mentioned
Christoph Ruckstuhl
Pierre Heusser is the city ombudsman who is dealing with complaints from employees of the social services.
Citysoftnet sorgt für Probleme bei der SozialhilfeNeue Zürcher Zeitung·Switzerland· 2026-01-31
Switzerland· 2026-01-31Also mentioned
Raphael Golta