Robin Kowalski
Robin Kowalski is a psychology expert at West Virginia University who has published research on the nature of complaints, defining them as expressions of dissatisfaction that can serve various personal purposes, such as emotional release or social connection.
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Brazil:
Robin Kowalski's research defines complaints as expressions of dissatisfaction aimed at venting emotions.
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Brazil:
Robin Kowalski's research defines complaints as expressions of dissatisfaction.
5