Rodolfo De León

Rodolfo De León is the director of the Contact Center & BPO sector at Agexport, an organization dedicated to promoting ethical labor practices and improving working conditions in Guatemala's call center industry. He played a pivotal role in the development of the Guía de Buenas Prácticas Laborales, which aims to standardize labor practices, ensure dignified working conditions, and promote equality and safety in the workplace. His efforts are part of a broader initiative to align local industry standards with international labor norms, ultimately enhancing Guatemala's attractiveness for foreign investment.