Rue
Rue is a spokesperson for Optus, who recently faced significant scrutiny following a service outage that affected the ability of individuals to contact emergency services, resulting in multiple fatalities. During a press conference, Rue acknowledged the tragic consequences of the outage and confirmed that the company was notified about the issue prior to the deaths, highlighting a failure in communication and escalation within the organization. Rue is expected to address the media again, as investigations into the incident continue.
Not in the pool (under ¢1).
Recent news mentions
Rue was not informed of the fatalities until 8.13am the following day.
Optus staff face sack after review into Triple Zero outage
Australia· 2025-12-18
Rue called the Optus board and Singtel leadership within 30 minutes of learning about deaths.
Rue and Berejiklian will survive, but Optus customers are already walking awayAustralia· 2025-11-03
Rue is staying put until the inquiries are complete, hoping that there are no further outages that jeopardise Triple Zero calls.
Optus Triple Zero outage puts blowtorch on telcosAustralia· 2025-09-30
Rue is the current CEO of Optus, who has faced criticism for the company's handling of the outage.
Where has Gladys Berejiklian been in the 000 debacle?Australia· 2025-09-23
Rue revealed the outage had affected two emergency calls made by NSW residents near the South Australian border.
Albanese says he’d be surprised if Optus boss wasn’t considering his futureAustralia· 2025-09-22
Rue is due to speak to media again on Sunday afternoon.
Optus was warned twice about outage to Triple-0, which is linked to four deaths
New Zealand· 2025-09-21
Rue said of Optus’ failure to act that morning.
What happened in the 32 hours after a customer told Optus Triple Zero wasn’t workingAustralia· 2025-09-20