Samantha Gain
Samantha Gain is the group manager at Metlink, the public transport network in Wellington, New Zealand. She is committed to ensuring the safety and well-being of passengers on public transport and has emphasized the importance of addressing harassment and inappropriate behavior on buses. Under her leadership, Metlink is actively working to improve messaging about onboard behavior and collaborate with bus operators to enhance safety measures, including the use of CCTV for monitoring incidents.
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Recent news mentions
Metlink group manager Samantha Gain confirmed council had received reports which 'indicated incidents of threatening and aggressive behaviour' to Hutt drivers.
Wellington bus drivers union claims not enough done on complaints of abuse
New Zealand· 2026-02-13
Samantha Gain, Metlink group manager, stated that they take complaints about accessibility very seriously.
Disabled students say regular incidents on Wellington buses, trains, robbing them of autonomyNew Zealand· 2025-04-18
Samantha Gain said they are working to prioritise messaging about on-board behaviour and support drivers beyond the de-escalation training currently provided.
Wellington mum calls for people to step in after teen daughter harassed on busNew Zealand· 2025-04-14