Thomas Mackenbrock

Thomas Mackenbrock

executive France

Thomas Mackenbrock is the deputy CEO of Teleperformance SE, the world's largest call-center operator. He has been instrumental in the company's recent rollout of AI technology aimed at softening Indian accents in real-time during customer service calls, which he believes will enhance customer satisfaction and improve operational efficiency.

Global Media Ratings
Dominance
0.00%
Persistence
0 wks
Reach
805
Power
6$
Sentiment
8.00
Countries Mentioned
Country Mentions Sentiment Dominance + Persistence x Population = Reach x GDP (millions) = Power
Guyana 1 8.00 0.10% +0% 786,552 805 $6,000 6$
Totals 1 786,552 805 $6,000 6$
Interactive World Map

Each country's color is based on "Mentions" from the table above.

Recent Mentions

Guyana Guyana: Teleperformance’s CEO-designate, Thomas Mackenbrock told Verdict how AI is transforming business services around the world. 8

Stabroek News: Call centres and $2b - Stabroek News

Taiwan Taiwan: Thomas Mackenbrock, deputy CEO of Teleperformance, discussed the benefits of the company's new AI technology for Indian workers. 7

Taipei Times – major English newspaper in Taiwan, est. 1999: French company uses AI to make staff sound less Indian