Thomas Schaffer
Thomas Schaffer is the CEO of Volkswagen, who has acknowledged the company's missteps with touchscreen controls in their models, particularly the ID.3 and ID.4. Responding to customer dissatisfaction, he announced plans to reintroduce physical buttons in future car designs, aiming to improve user experience and address concerns about driver distraction.
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Vietnam:
CEO Thomas Schaffer stated that touchscreen controls have caused significant issues and the company will reintroduce physical controls in many models.
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