Tristan Gilbertson
Tristan Gilbertson is the telecommunications commissioner in New Zealand, known for his advocacy for consumer rights and competition in the telecommunications sector. He recently highlighted the challenges faced by consumers when switching mobile providers, emphasizing that perceived barriers can hinder market competition. His remarks came in response to a Commerce Commission report revealing that many consumers hesitate to switch due to the complexities involved, such as double billing and unexpected charges. Gilbertson has called for industry collaboration to streamline the switching process and enhance consumer choice.
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Recent news mentions
Commerce Commission telecommunications commissioner Tristan Gilbertson said consumers may struggle to understand what they could be paying, because offers in the market were complex.
Many households paying too much for broadband, NZ Compare warns
New Zealand· 2025-11-02
Tristan Gilbertson is the telecommunications commissioner who discussed the barriers consumers face when switching providers.
Half of mobile users switching telcos face issues - Commerce CommissionNew Zealand· 2025-03-20