Winter Bastos
Winter Bastos is a judicial technician from Niterói who relies on the aquaviary transport service to commute to his job in downtown Rio de Janeiro. He has expressed dissatisfaction with the recent changes in the ticketing system implemented by the new operator, Barcas Rio, particularly the switch from plastic cards to paper tickets, which he finds cumbersome and prone to loss.
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Brazil:
Winter Bastos, a judicial technician from Niterói, expressed frustration over the new payment method for the ferry service.
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