Colleen Lonergan

Colleen Lonergan

worker Ireland

Colleen Lonergan is a former call centre worker who gained attention after she was dismissed from her position at Infosys BPM Ltd for using abusive language during a customer call, mistakenly believing the line was on hold. Following her dismissal, she pursued claims of unfair dismissal and disability discrimination, which were ultimately rejected by the Workplace Relations Commission.

Global Media Ratings
Dominance
0.00%
Persistence
0 wks
Reach
2,935
Power
3$
Sentiment
5.00
Countries Mentioned
Country Mentions Sentiment Dominance + Persistence x Population = Reach x GDP (millions) = Power
Ireland 1 5.00 0.06% +0% 5,030,000 2,935 $5,100 3$
Totals 1 5,030,000 2,935 $5,100 3$
Interactive World Map

Each country's color is based on "Mentions" from the table above.

Recent Mentions

Ireland Ireland: Colleen Lonergan lost a claim for unfair dismissal and disability discrimination after being sacked for using abusive language over an open phone line. 5

The Irish Times – major Irish daily, est. 1859: Call centre worker who mistakenly believed she had put customer on hold loses unfair dismissal case over abusive language – The Irish Times