Muireann McEnery

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Muireann McEnery is a representative for Infosys BPM Ltd who defended the company's decision to terminate Colleen Lonergan's employment, asserting that Lonergan's use of inappropriate language during a recorded call constituted gross misconduct.

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Muireann McEnery submitted that Colleen Lonergan's behavior in calling a customer a 'f***ing b***h' constituted gross misconduct.

Call centre worker who mistakenly believed she had put customer on hold loses unfair dismissal case over abusive language – The Irish Times

The Irish Times – major Irish daily, est. 1859·

Ireland· 2025-08-01

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Colleen Lonergan

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