Gabriela Utrera
Gabriela Utrera is the Regional Operations Director for VML The Cocktail Latam, where she advocates for a personalized financial ecosystem in the digital banking sector. Utrera stresses that a functional app is no longer sufficient; instead, financial institutions must anticipate customer needs and provide value beyond transactional experiences. Her work underscores the importance of customer-centric approaches in the competitive landscape of digital finance.
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Colombia:
Gabriela Utrera, Regional Director of Operations VML The Cocktail Latam, emphasizes the need for personalized financial ecosystems.
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