Josée Bidal Thibault

Josée Bidal Thibault is the commissioner of the Commission for Complaints for Telecom-television Services (CCTS) in Canada. She oversees the independent organization that helps resolve disputes between telecom providers and customers. Thibault has been vocal about the rising concerns among consumers regarding billing discrepancies and service issues, particularly in a challenging economic climate. Her insights and leadership are crucial in addressing the ongoing complaints related to telecommunications services in Canada.