Kumar Rajagopalan

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Kumar Rajagopalan is the Executive Director and CEO of the Retailers Association of India (RAI). He has been vocal about the implications of the new MDR rules for merchants, suggesting that smaller businesses may reconsider their payment acceptance strategies in light of the added costs.

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Kumar Rajagopalan, executive director & CEO at Retailers Association of India (RAI), said small merchants will now think if they should accept cash or UPI.

UPI still free, but there's a catch: How new MDR works & could cash payments make a comeback?

The Times of India·

India· 2026-09-16

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