Marcus Isgren
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Marcus Isgren is the head of the Allmänna reklamationsnämnden (ARN), the Swedish National Board for Consumer Complaints, where he oversees the resolution of consumer disputes and provides guidance on consumer rights, particularly in cases involving transactions made by minors without parental consent.
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Recent news mentions
The new investigation is led by Marcus Isgren, head of the General Complaints Board.
Regeringen utreder skärpta regler för telefonförsäljning – kan bli totalförbudDagens Nyheter·
Sweden· 2026-07-09
Sweden· 2026-07-09
Marcus Isgren is the head of the Allmänna reklamationsnämnden (ARN) and discusses the issue of children making unauthorized purchases in mobile games.
Barn köpte spel i mobilen för över 21 000 kronorDagens Nyheter·Sweden· 2025-02-25
Sweden· 2025-02-25Also mentioned
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